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Shipping & Returns

Shipping
- Express delivery (within 2 working days), free delivery with order over HK$300, or HK$30 shipping fee will be added. 
- Free collection
,pleasse contact us by whatsapp 9699 8930

For products in a large size like cages, please contact us for the special delivery. 


Return/Exchange
7 days free return or exchange will be provided if u received the wrong items or there is a quality issue with the product. Please make sure all items are in its original packaging, unused, and in sellable condition, then contact us by email: shop@drchinchillahk.com or whatsapp: 9699 8930.